At A CARING HEART HOSPICE AND PALLIATIVE CARE, we understand that the end-of-life journey can be a challenging time for both patients and their loved ones. Our dedicated hospice care team is committed to providing compassionate and comprehensive care that supports your physical, emotional, and spiritual well-being. We also believe in creating a comfortable and supportive environment where you can focus on what matters most during this difficult time.
Who We Are
A Caring Heart Hospice and Palliative Care is a Las Vegas, Nevada hospice agency that provides an integrative and holistic approach to healthcare when a life-limiting illness is no longer responding to curative treatments. It addresses the physical, emotional, socio-cultural, and spiritual needs of patient and family during the end-of-life stages. At A Caring Heart (ACH) Hospice & Palliative Care, providing safe & compassionate patient care is our top priority. We strive to consistently deliver care that meets compliance requirements, quality standards, and benchmarks of patient’s experience & satisfaction. This is our commitment. A dedicated staff is available 24/7 to respond to all patient and family needs.
Our Mission Statement
A CARING HEART HOSPICE AND PALLIATIVE CARE provides an individualized program of physical, emotional, spiritual, and practical care for people in the last phases of a life-limiting illness, with an emphasis on control of pain and other symptoms. The program is reflective of a spirit and idea of caring that emphasizes comfort and dignity for the dying, making it possible for them to remain independent for as long as possible, in familiar surroundings. Hospice care is centered on both the patient and family/caregiver. Hospice personnel respect and respond to the unique differences in family/caregiver, lifestyle, values, and wishes.
Utilizing an interdisciplinary group approach of physicians, nurses, social workers, therapists, homemakers, hospice aides, volunteers, spiritual counselors, bereavement counselors, and others, A CARING HEART HOSPICE AND PALLIATIVE CARE provides palliative care in the home, short-term inpatient services, mobilization and coordination of ancillary services, and bereavement support. Services will be equitably distributed to a medically and financially diversified group of patients in a cost-effective manner which ensures adherence to the goals of A CARING HEART HOSPICE AND PALLIATIVE CARE and the maintenance of the financial solvency of the organization.
Hospice affirms life
- Hospice exists to provide support and care for persons in the last phases of a life-limiting illness so that they may live as fully and comfortably as possible.
- Hospice exists in the belief that through appropriate care and the promotion of a caring community, patients and family/caregivers will be free to attain a degree of mental preparation for death that is satisfying to them
Values
A CARING HEART HOSPICE AND PALLIATIVE CARE recognizes these values and their roles in fulfilling this mission.
Committed to Patients
We recognize the unique physical, emotional, psychological, and spiritual needs of each person receiving hospice care in the home. We strive to extend the highest level of courtesy, safety and service to patients and family/caregivers, visitors, and each other.
Committed to Leadership
We deliver state-of-the-art hospice care services with identified centers of excellence. We engage in a wide range of continuing education for hospice personnel and volunteers, as well as other educational programs for professionals and the public.
Committed to Excellence
We strive to create an environment of teamwork and participation, where, through continuous performance improvement and open communication, health care professionals pursue excellence and take pride in their work, the organization, and their personal development. We believe that the quality of our human resources-hospice personnel, physicians,volunteers-is the key to our continued success. We maintain financial viability through a cost-effective operation to meet our long-term commitment to the community.
Committed to a Culture of Safety and Quality
We strive to create a culture of safety and quality by developing a code of conduct, providing education, encouraging open communication, providing leadership that defines how patients, family/caregivers, visitors, and other members of the community can help identify and manage issues of safety and quality, and implementing changes identified by the annual organization evaluation in order to maintain the culture of safety and quality.
Goals
- To provide a program of care that acknowledges death as a normal event.
- To provide direct patient care in the home, and family/caregiver support in a coordinated manner with an interdisciplinary program using existing resources and avoiding duplication of services.
- To offer short-term inpatient care when the patient’s pain and symptoms must be closely monitored in order to be controlled, or when the family/caregiver needs a rest from the tedium and stress involved in caring for the patient.
- To maintain a commitment to realistic, cost-effective management, utilizing all available mechanisms for payment, to retain management responsibility for the patient’s care in the utilization of direct and indirect services.
- To make hospice and the hospice philosophy an accepted part of the health care system and to increase awareness concerning the needs of the dying.
- To provide a continuum of care which recognizes and responds to the physical, social, spiritual, emotional, and other needs of the patient and family/caregiver.
Get Compassionate Hospice Care Today
Our team at A CARING HEART HOSPICE AND PALLIATIVE CARE is dedicated to offering comforting hospice services and ensuring every patient receives the respect they deserve. Contact us today to learn more.